Frequently Asked Questions
What happened to OHCO/Oriental Herb Company? And OHCO-Motion, OHCO-Flow, Wan Ton and Eye Ching?
Nothing but a name change We made a strategic decision to change our company’s name, along with several product names, due to challenges we faced regarding trademarks, which have become increasingly important in this technology-driven world
OHCO-Motion is now Snap Into Motion Lower. OHCO-Flow is now Snap Into Motion Upper, Wan Ton is now Passion Snap. Eye Ching is now Aller Snap.
I want to take several of your products. How many can I take at once?
The artistry within Chinese herbal medicine is related to the symbiosis between the ingredients and how each medicinal herb interacts with the other herbs in the formula. To retain this sacred balance, our formulas should be taken separately, waiting at least 20 minutes between doses of different formulas. The only exception is Stomach Chi, which supports how your body processes nourishment and can be taken at the same time as any other formula or any other supplement given that it supports how anything else is digested.
Are your powders vegan?
Every formula is available in powder form except for Aller Snap, which is only available in capsules (the capsules can easily be opened). Every powder is vegan except for Chi'll Out, which contains honey-fried licorice root, oyster shell and "fossilized bone" which is essentially a harvested mineral. Oyster shell and fossilized bone "anchor and calm the spirit" according to Traditional Chinese Medical theory.
Cold Snap is now available as a vegan tablet.
I notice Cold Snap contains fermented soybean. Should I be concerned about its estrogenic properties?
Fermented soybean is the traditional, medicinal way of consuming soybean and has numerous reported health benefits. Fermented soybean is a completely different product than soy often found as a filler in packaged foods.
Why aren’t your herbs grown in the USA?
We source authentic raw materials from their indigenous regions in Asia. Cultivating herbs in their native regions, where the biodiversity, microclimate and soil conditions influence their species-specific constituents such as polysaccharides and amino acids, is critical to optimize their medicinal benefits and potency.
Are your formulas safe for children to take?
Every one of the Snap Dynasty Herb Company™ formulas can be taken by all ages- the only modification is the dosage. For children under age 12, we recommend starting low, children have lots of yang energy and tend to shift quickly. You may be surprised at how few doses it takes to notice a change.
If you are using capsules, start with 1 capsule and increase gradually. For the powder, start with 1/8 teaspoon and increase gradually. Each formula has a unique maximum daily dose detailed on the label or under the directions section on their individual product pages.
How do you get children to take the powder?
Our powders (or opened capsules) can be mixed with warm water or any other beverage- apple juice and chocolate milk seem to be favorites. Mixed with applesauce or into smoothies is another approach. One suggestion that we found brilliant was combining the powder with melted chocolate chips and then refrigerating it to make a special, herbal chocolate-y treat. However, we always advocate for encouraging children to experience the authentic flavor of the tea and building the foundation of a ritual for health.
Are your formulas safe while pregnant or nursing?
Chi’ll Out, Snap Into Motion Lower, Snap Into Motion Upper and Passion Snap are all contraindicated during pregnancy. None of the formulas are contraindicated while nursing.
When will I see results?
It varies, depending on your constitution, the severity & duration of the issue being addressed and whether or not proper dosing methods are being used. Traditional Chinese Medicine places a lot of emphasis on depth, which relates to the length of time the issue has been a concern and its severity. Sudden-onset challenges tend to respond to small, frequent doses while ongoing challenges require fewer doses taken consistently.There are two ways to take each formula that allow you to match the dosing with the level of support needed. To achieve optimal results, you must commit. Reach out to us directly at info@snapdynasty.com for specific questions on how to best use our formulas for your situation.
Do you offer discounts?
We always have a coupon code for first-time orders. The best way to learn about occasional specials is to sign up to receive our emails. We also offer a subscription program, where you get a discount for subscribing to receive a regular shipment of your favorite products at your desired interval.
Can I set up a wholesale account?
Yes. We offer wholesale accounts for resale including all types of retail stores, practitioners of holistic and allopathic medicine, massage therapists, chiropractors, yoga studios, pet stores. We would love to partner with you to bring our formulas to a wider audience. Apply here.
What is your return policy?
Please contact us at 800-344-2466 or info@snapdynasty.com if you wish to return a formula. We can issue a refund if your purchase was made within 30 days of your order and is in resaleable condition, substitute a different formula or perhaps provide insight about how to be more successful using a formula. We cannot take returns for formullas purchased at brick & mortar stores or e-tailers outside of our website.
How do I manage my subscriptions?
Visit our Subscription Management page to update or cancel your subscription.