Customer Service

At Snap Dynasty Herb Company™, we are committed to ensuring our customers are satisfied and strive to provide the best customer service experience possible. We understand that your satisfaction is our success, and we're here to help you every step of the way. Whether you have questions about our herbal supplements, need assistance with an order or want to share your feedback, our dedicated customer service team is ready to assist you.

Contact options

1. Email: You can reach us via email at info@snapdynasty.com. We aim to respond to all emails within 24 hours during our business hours. This is the best way to get your questions answered quickly.

2. Phone: If you prefer to speak with a representative, call our customer service line at 1-800-344-2466. 

3. Live Chat: For immediate assistance, engage with our live chat support on the bottom corner of our website. Look for the chat icon in the bottom right corner of the screen during business hours.  If you reach out after hours or we are experiencing higher than normal support requests, we will respond via email during business hours.

Frequently Asked Questions (FAQs)

Before contacting our customer service team, you may find the answer to your question in our Frequently Asked Questions section. We've compiled a list of common inquiries to provide quick solutions.

Order Assistance

If you have questions or concerns about your order, such as tracking information, delivery times, or changes to your order, our customer service team is available to assist you. Please have your order number ready when reaching out to us for a faster resolution.

Product Information

For information about our herbal supplements, including usage, ingredients, and potential benefits, you can visit our products page and learn articles. If you can't find the information you need, please don't hesitate to contact us, and we'll be happy to provide the details you require.

Feedback and Suggestions

At Snap Dynasty Herb Company™, we value your feedback. Your opinions and suggestions are essential in helping us improve our products and services. We encourage you to share your thoughts with us over email at info@snapdynasty.com.

Wholesale Customers

If you are interested in partnering with us as a wholesale customer, please review our terms & conditions and fill out our application here.

Thank you for choosing Snap Dynasty Herb Company™ for your herbal supplement needs. We look forward to serving you and providing you a path to balanced health. Your satisfaction is our top priority, and we are committed to delivering excellent customer service.